If you’re low on data or your wifi is dodgy, don’t worry. If you’ve lost, smashed or otherwise mangled your smartphone, reach out to and our team will assist you. What if my smartphone is broken – or I don’t have one? You may however transfer an entire 2-day or 3-day pass to someone else at a later date closer to the event.
You are NOT ABLE to split a 2-day or 3-day pass into single day passes and transfer 1 day only to someone else. In order to combat scalping, the QR code that gets you into the show won’t appear until two hours before the event. Head to your Tickets tab in-app Tap on any of them to see your order. It’s strongly recommended that you set up your DICE account prior to the on sale to save you time when purchasing. Download the app on the App Store or Google Play, enter your phone number, tap a few buttons and you’re in. It takes less than one minute to set up a DICE account. Tickets will be securely stored in the DICE app. DICE protects fans and artists from resellers.
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